Laneway BTQ Reviews

I was disappointed. I wanted to like it, but it just didn’t feel worth it to me. I left feeling frustrated, and I don’t think I’ll be shopping here again.

I thought I had a good idea of what I’d be paying, then some extra costs popped up later. It wasn’t a huge deal, but I wish everything had been shown upfront so there weren’t any surprises...

I checked out lanewaybtq.com the styles just weren’t for me. A lot of the pieces felt a bit dated and not very easy to wear, so I didn’t really see anything I’d personally choose. I was disappointed with the selection and would expect some kind of compensation or at least a better resolution if this was meant to meet customer expectations

I was annoyed with how unclear the communication was. I barely got any replies, and there were no real updates about my order unless I reached out first. It just felt like I had to keep chasing them to find out what was going on.

I got all the way to checkout, but the payment page just felt a bit off to me. Maybe I was reading into the tone and layout too much, but it didn’t give me the confidence that my card info would be safe. There wasn’t enough clear security info, so I ended up backing out before paying

I ordered my usual size from Laneway BTQ thinking it would be an easy win, especially since I actually checked the size chart before buying. But when it showed up and I tried it on, the fit was just not what I expected at all. The top felt way too tight, and the pants felt like they were a whole size smaller.
I was excited to wear the set, so it was frustrating when it ended up just sitting in my closet. Maybe it works for some people, but for me the sizing felt really off and not accurate.

My order took a lot longer to arrive than I expected, and the lack of updates while I was waiting didn’t help. I don’t need constant notifications, but a little more communication would’ve made the wait feel less frustrating.

By the time it finally showed up, I wasn’t really excited about it anymore. The product may be fine, but the shipping experience definitely wasn’t great for me.

I’m frustrated with the sizing. Every time I order, the fit seems different, and there’s never really a clear explanation of what changed or how it’s supposed to run. It makes it hard to know what size to get.

I found what I wanted quickly and the item itself seemed fine, so I was ready to check out. Everything looked normal until the last step, and then the shipping cost popped up. It was just too expensive for me, so I ended up not ordering.

I knew quickly this wasn’t going to be a smooth checkout. My payment kept failing for no clear reason, and then my entire cart got wiped. Frustrating experience

I checked out lanewaybtq.com because there was a promo code, and as someone who always looks for a good bargain, I was excited at first. The sale prices seemed decent, but then the code didn’t apply to most of what I had in my cart. By the time I got to checkout, it felt a little misleading. It’s not a terrible site or anything, just kind of frustrating when the discount isn’t as useful as it looks.

I requested an exchange and it’s been way too long. I’m still waiting for a reply, which is frustrating tbh

The return policy seemed decent enough, just not the most flexible. I had to read through the details a couple times before I sent my item back, which was a little annoying. It all worked out in the end, but it definitely took a bit longer than I expected.

I ordered a few things from lanewaybtq.com, but one of the items that showed up wasn’t what I picked at all. The size was correct, but the color was totally different, and another item was just missing from the package. I reached out to customer service and they did eventually respond, but it took a while and I had to explain the issue more than once, which was frustrating. it kind of felt like I was being dismissed instead of actually helped. It wasn’t the worst experience ever, but they definitely need to work on getting orders right and handling problems better.

It looked really nice when it first showed up, so I was hopeful. But after just one wash, the fabric got all weird and the seams started looking loose. I even followed the care tag exactly, which makes it even more frustrating. it’s kind of ridiculous that it can’t handle a normal wash.

From what I remember, the site felt clunky when I was trying to find what I needed. A few pages took longer to load than I expected, and it made the whole experience feel slower than it should’ve been.

I was disappointed when this showed up. I kept looking back at the listing because it just didn’t feel like the same product described on the site. The material seemed a lot cheaper in person, and the sizing was nowhere near what I expected from the measurements they gave. Even the photos made it look nicer than it actually is, which is frustrating because I probably wouldn’t have ordered it if everything had been shown more accurately. It just feels a bit misleading, and now it’s one more annoying thing to deal with

I reached out hoping they’d actually help me sort things out, but they barely did anything. It felt like a waste of time, and for a company that’s supposed to support its customers, the service was disappointing.

I reached out to support and... it just took way too long for them to reply. I was hoping for a quicker response.

My order sat on “label created” for days with no real update. When I reached out, the reply didn’t really clear anything up, and from the tone I got the feeling they weren’t that concerned. I’m probably not going to order from here again because the whole thing just felt like a waste of time.